Monday, May 4, 2009

Pearl complaints

"As you may have heard, many considered the Pearl's admission procedures to be unsafe. The line-up process was chaotic. The general admission load-in was considered unorganized, unprofessional and very dangerous. A number of people have expressed interest in sending formal complaints to the Pearl and other City officials. I have compiled a list of addresses. Most contacts are for staff at the Pearl. At the bottom, I have listed the contact information for the Fire Marshal of the City of Las Vegas." Please see the comments for the list of addresses. (Thanks Kate)

Also, you can write a review of the venue here. (Thanks Sara B.)

11 comments:

  1. The Pearl Concert Theater
    4321 W. Flamingo Road
    Las Vegas, NV 89103
    thepearl@palms.com

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    All of these contacts below can be addressed to the Pearl, as listed above.

    Jed DeFilippis
    Pearl Production Manager
    jed.d@palms.com
    702.942.6951 direct office
    702.592.0160 cell
    702.944.3242 fax

    Samara Goldhecht
    Entertainment Manager
    702.944.3206 direct office
    samara.goldhecht@palms.com
    702.274.1667 cell
    702.944.3202 fax

    Brian Taylor
    Lead Audio Engineer
    702.944.3208 direct office
    brian.taylor@palms.com
    702.300.0239 cell
    702.944.3242 fax

    B.J.Stanton
    Lead Lighting / Video
    702.944.3209 direct office
    Bj.stanton@palms.com
    702.265.4757 cell
    702.944.3242 fax

    Zoe Thrall
    Director Studio at the Palms
    702.944.3400 studio
    zoe.thrall@palms.com
    702.812.7032 cell
    702.942.8067 fax

    Scotty Adkins
    We Serve Event Security
    702.798.6556 office
    scottserve@weserveinc.com
    702.375.1056 cell
    702.798.6592 fax

    Bill Overly
    We Serve Event Security
    702.798.6556 office
    billserve@weserveinc.com
    702.219.5788 cell
    702.798.6592 fax

    Bill Hinkley
    Palms Director of Security
    702.942.6933 direct office
    william.hinkley@palms.com
    702.942.7777 hotel "O"
    702.942.0112 fax

    Paula Gold
    Solid Gold Swag Merchandise
    702.395.3583 office
    solidgoldswag@aol.com

    ----

    Chief Greg Gammon
    Fire Marshal
    City of Las Vegas
    500 N. Casino Center Boulevard
    Las Vegas, NV 89101
    Direct Line: (702) 229-0323
    Main Phone: (702) 383-2888
    Fax: (702) 229-0444
    Business Hours: Monday to Friday, 8 a.m. to 5 p.m.

    (Thanks Kate)

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  2. Yeah, going down those steps to get to the pit was insane. I am very surprised that no one was trampled.

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  3. Snitches Get Stitches!!!!!!!!!!!!

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  4. Thank you very much, Craig!

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  5. Fantastic, thanks. I'm going to write for sure.

    I remember once I finally got situated in the pit I thought to myself "now that we all hate each other, let's try to enjoy the concert".

    I could go on and on and on about how inconsistent, unprofessional, and completely retarded the process was--at every step of the way. I'll save it for my letter and probably post it here.

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  6. Don't expect a response. I sent an email over two weeks ago.... the silence is deafening.

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  7. Thanks for posting this!

    That business at the Pearl was a joke!!

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  8. I took my younger sister for her first Cure show and this insane woman started pushing her and trying to hit her because my sister is 5'9". Luckily, a guy right behind grabbed the woman and held her. I had never experienced such a thing at a Cure show before. I even took a picture of the woman just in case I needed it to show police later. MY sister got so sick of this woman putting her hands in her face she left the show and went to gamble. I was pretty disappointed.

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  10. I actually might take time and write the fire marshall. the way they handled things seemed like they had never done this before - they were just saying things to get ppl to leave. obviously they don't know how persistent cure fans are!

    like at one point - they tried to pull the troubador trick - the "everyone leave and come back at 7" - BULLSHIT. the crowd didn't budge.

    then they lined us up inside - why couldn't they have done that before? i would have sat in line inside there all day - i'm a great stand-in-liner. and omg - going down the endless, winding stairs!!! LORD!! i too am surprised no one was trampled.

    but DAMN what a great show!!!

    anyway...ONWARDS!!!

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  11. happy ever after girl - you must post this photo!!

    no hitting at cure shows!

    except at coachella. :D this was the ONLY show i have ever been to where i actually PUSHED my way forward! what did all those drunk teens care anyway? they didn't even know who the cure was - they just should have left and gone and passed out somewhere.

    i think i was the only one in my section that was singing grinding halt with robert without the sound!! what an EXCELLENT moment! i still have images of robert standing there mouthing "no me...no people..." trying to keep everyone going! god what a great memory! kinda bittersweet...

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